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Child Support Services and PhoneTree
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"Our PhoneTree system is a tremendous help in reminding people to make their support payments. Ever since we started using it, there has been a significant increase in voluntary payments — noticeably up from the time before we had our system. It makes sending these calls so much easier, and people definitely respond to the messages."
- Barbara Logan
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Lead Business Systems AnalystPhoneTree is an automated messaging system that delivers information to contacts in your area with the ease of pushing a button. Within minutes, your message reaches its audience by any combination of text, voice, or email. Busy signals, answering machines, voice mail — PhoneTree does it all.
Having a PhoneTree automated messaging system is an intelligent, proven step you can take toward doing your very best for those you serve.
| Child support services offices around the country use PhoneTree® systems for: | |
| · | Collection of missed payments |
| · | Reminders for court appearances |
| · | Reminders for genetic testing appointments |
| · | Communitiy outreach |
| · | Information about newly opened cases |
Benefits of PhoneTree Messaging
Personal and Professional
PhoneTree puts consistent and reliable communication with your contacts at your fingertips. You can easily and automatically keep them updated about their appointments and payments in a personal and professional manner — like having a dedicated staff member for each person.
Works with Existing Information
With PhoneTree, there's no need for extra work inputting data. Just generate a contact list from your existing data, save it to a file, and import it into PhoneTree's powerful calling software.
Proven Results from an Established Company
Since 1989, we have been serving tens of thousands of customers worldwide, incorporating feedback into our products to provide the best, easiest to use systems in the industry. Our experience is your gain.
| "Orange County Child Support Services has used the PhoneTree tool for 2 years. We've used it to remind customers about court dates and office appointments, to remind obligors of overdue payments, to welcome new case customers to CSS and offer information, and we've even discussed using it for employee notifications for disaster preparedness plans." "The tool has been reliable and easy to use, and is now being used to make over 1150 calls per week. PhoneTree is credited for contributing to an increase in court attendance, office appointment attendance, and may be making a positive impact on payment performance. Orange County CSS supports the use of this kind of automated outbound dialer technology for effective child support collections." - Steve Eldred
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PhoneTree® telephone messaging – an effective child support services tool.
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